Profile

Who we are:

Triodos Bank is an award-winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously – from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment.

We’re a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment.

The Opportunity

We are delighted to offer an exciting opportunity for a Loan Administrator to join our Bristol head office on a full-time, permanent basis. This is a key role within our Business Banking department, where you will be responsible for documenting and securing new and existing facilities, overseeing the loans process through to payout, and completing all associated administration. You will provide guidance and advice to Relationship Managers on technical lending and security matters, as well as generate and monitor loan reports.

This position offers a rewarding challenge, along with excellent prospects for learning, development, and professional growth. We offer flexible, hybrid working arrangements - typically requiring two days per week in our Bristol office, with the option to work from home on other days.

Key Responsibilities – You will be required to:

• Prepare and maintain accurate loan documentation, ensuring all legal and security requirements are met and recorded.
• Advise Relationship Managers on lending terms, conditions, and technical matters to ensure the Bank’s interests are protected.
• Manage the end-to-end loan process, including facility set-up, drawdowns, repayments, restructures, and the release of security.
• Monitor and update the Bank’s loan book and portfolio data, maintaining accurate records and generating reports as required.
• Identify and address process gaps, implementing improvements to enhance efficiency and data integrity.
• Liaise with internal and external stakeholders to clarify requirements, resolve issues, and ensure smooth completion of lending processes.
• Support audit and governance standards by maintaining up-to-date electronic and paper files, and raising invoices for legal fees and recoverable costs.

What we are looking for: We are seeking a candidate with strong experience gained in a reputable bank or financial institution, who brings a solid understanding of the lending function and credit risk principles. You should be confident in applying your knowledge of banking procedures and requirements to new situations, able to work both independently and collaboratively, and demonstrate strong commercial awareness. Excellent communication skills are essential, as you’ll be engaging with a range of internal and external stakeholders, providing clear and confident guidance. Strong IT skills, particularly in Word and Excel, are important, as is the ability to quickly synthesise complex information and apply it effectively. Experience in perfecting loan security and familiarity with loans administration is desirable, as is an affinity with Triodos’ values and mission. If you are proactive, organised, and comfortable managing a busy workload under pressure, we would love to hear from you.

Offer

In return for your hard work and expertise, you will receive a competitive full time equivalent salary of between £30,000 and £35,000 depending on experience, plus access to our extensive benefits package, where most of our benefits are non-contributory.

Our benefits include:

• Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards
• Life Assurance (worth 4 times basic pay)
• Income Protection - 75% of basic pay after 13 weeks sick and following six months service
• Private Medical Insurance with optional enhanced or HCP family coverage
• A Health Cash Plan
• Vitality Leave – After 5 years of service, you will be able to take a sabbatical of up to 3 months. This benefit is then available after every 7 years of service thereafter.
• 27 days (Full Time Equivalent) annual leave plus bank holidays per annum increasing to 30 days after 2 years’ service
• A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) up to maximum of 35 days total annual leave
• 5 days fully paid carers leave
• A wellbeing allowance of £200 a year
• 1 Wellbeing Day
• Free yoga classes
• Co-worker retail discounts
• Cycle to work scheme
• Refer a Friend scheme
• Colleague recognition voucher scheme

We are committed to diversity and inclusion and would therefore welcome applications for candidates from underrepresented and neurodiverse backgrounds. We value that receiving applications from candidates with diverse backgrounds is key in supporting our inclusive organisation to grow. We don’t want to miss out on candidates who feel they don’t exactly match the job description requirements, so if this is a role that sounds interesting to you, and you feel you could add value to the role please do apply. You could be exactly what we need!

Triodos reserve the right to close the vacancy once sufficient applications are received, so please do apply asap if this opportunity is of interest to you.

Want to know what our co-workers think about working at Triodos? Check out their stories at the link below.

30 years of Triodos Bank UK: the voices behind one of the UK's leading sustainable banks

Closing Date: 28/12/2025